Blog | TheGBSEdge – Shared Services Excellence Strategies & Insights
Explore actionable articles, thought leadership, and best practices across GBS and Shared Services.
Navigating Global Category Management for Strategic Success
Ever felt overwhelmed by the complexity of global category management? You’re not alone. With so many moving parts, it can seem like an uphill battle….
Mastering Operations Control Tower Design for Strategic Success
You ever feel like you’re juggling a million things at once? That’s the daily grind for many folks in operations. You’re always reacting, switching gears,…
Streamlining Success: Lean Management Tactics for GBS Leaders
Are you juggling endless processes, stuck in the chaos of shared services? Do you wonder if there’s a way to cut through all the noise…
Navigating Dispute Resolution: Strategies for Shared Services Success
So, you’re in shared services and hit a bump in the road. Maybe it’s a conflict between departments, a whiff of miscommunication, or simply a…
Unlocking AR Analytics: Transforming Reporting into Insights
Have you ever felt overwhelmed by a mountain of reports, staring at data that just doesn’t make sense? You’re not alone. Many in the shared…
Navigating the Global Process Ownership Model for Strategic Excellence
Ever wonder why some organizations glide through change while others struggle like a fish out of water? It always comes down to one thing: the…
Elevating Customer Portal Implementation for Seamless Service Delivery
Let’s Kick Off Your Customer Portal Implementation Journey Ever found yourself drowning in customer queries and complaints, wishing for a magic button to make it…
Elevating Service Excellence Framework for Strategic Success
Understanding Service Excellence Framework for Strategic Success Ever felt overwhelmed with the pressure to deliver exceptional service, all while trying to keep your team motivated…
Unlocking Process Mining: A Leadership Guide for Efficiency
Ever felt overwhelmed by the sheer amount of processes your organization juggles? You’re not alone in this. As a leader, it’s natural to worry about…
Navigating Credit Risk: A Framework for Strategic Decision-Making
Credit risk management keeps many of us in the financial services industry up at night. It’s not just paperwork; it’s a swinging door between opportunity…