Have you ever felt like you’re swimming against the tide after a significant change at work? Maybe you’ve launched a new process, overhauled a system,…

You ever sit back and think, “Why does it feel like my shared services team is just… there?” Like, they’re taking care of the nitty-gritty…

Ever wondered how to turn governance models into a superpower for your Global Business Services (GBS) organization? You’re not alone. With the constant buzz around…

Why Your Location Strategy Matters Have you ever felt overwhelmed by choosing the perfect location for your shared services? I get it. This is a…

Ever felt the pressure of choosing between a regional or global delivery model? You’re not alone. Many companies are grappling with this decision as they…

The Great Debate: Multi-Tower vs Specialized GBS Every leader in the shared services space knows that the structure of their Global Business Services (GBS) can…

Let’s face it. We’re all looking to prove what we do matters. In the world of Global Business Services (GBS), it’s not just about crunching…

Ever felt bogged down by charts and spreadsheets that just don’t make sense? Or maybe you’ve been stuck in meeting after meeting, discussing metrics that…

So, here’s the real talk: making transitions in shared services isn’t just about flipping a switch. It’s messy. It’s complicated. And if someone tells you…

You’re juggling a million tasks, and somewhere in the chaos, someone mentions GBS portfolio optimization. You nod like you totally get it, but inside, you’re…