Ever felt like your team’s training is just a checkbox exercise? Like, something to complete and forget about? We all know that feeling. You sit…

Have you ever felt swamped by the sheer volume of tasks that come with account planning? Are you constantly searching for ways to streamline processes…

Have you ever felt like your workplace doesn’t quite reflect the diversity of the world outside? Or maybe you’ve noticed that not every voice gets…

Have you ever felt overwhelmed by the flood of feedback from clients? Listening to customers can feel like drinking from a firehose. Too many voices,…

Let’s get real for a second. Do you ever wonder why some GBS (Global Business Services) leadership teams soar while others just float along? You…

Ever sat in a service review meeting and felt like you were watching paint dry? It’s a common feeling. Or maybe you’ve found yourself wrestling…

Ever stared at a report, sipping your coffee, and thought, “What does this even mean for my clients?” You’re not alone. Client reporting can feel…

Are you tired of the same old processes not getting you anywhere? You’re not alone. Many shared services teams feel trapped in a cycle of…

Ever tried to get a team on the same page, only to feel like you’re talking to a brick wall? Or maybe you’ve had coworkers…

Ever walked into a client meeting feeling like you’re juggling flaming swords while blindfolded? Yeah, me too. The pressure, the stakes—it’s like being on a…