Mastering the Value Communication Framework in Shared Services What does it mean to elevate shared services? How do you truly communicate value to stakeholders? These…

Choosing the right analytics tool for your shared services operation can feel overwhelming. I’ve been in the outsourcing game for over two decades, and I…

Let’s face it, data governance in shared services can feel like wandering through a maze without a map. You’re juggling loads of data, different departments,…

Are You Ready to Elevate Your Service Portfolio? Let’s face it. Managing a service portfolio can feel like juggling flaming swords while riding a unicycle….

Let’s be real. Managing an analytics project can sometimes feel like juggling flaming swords while riding a unicycle on a tightrope. You’re up against deadlines,…

Ever found yourself overwhelmed with data? You’re reading through metrics and reports, and you’re left wondering, “What does this all mean for us?” I get…

What does a thriving partnership model look like in today’s fast-paced business environment? If you’re in shared services, you might be wrestling with this exact…

Understanding Predictive Analytics in Shared Services Ever wondered how some organizations seem to predict the future? Not in a crystal ball sense, but in a…

Ever felt overwhelmed trying to make sense of heaps of data? You’re not alone. With operations getting more complex, you might be struggling to find…

Ever find yourself wondering how to drive more engagement within your team? How to foster a culture around the services you provide in your Global…