Ever felt the pressure of choosing between a regional or global delivery model? You’re not alone. Many companies are grappling with this decision as they…

The Great Debate: Multi-Tower vs Specialized GBS Every leader in the shared services space knows that the structure of their Global Business Services (GBS) can…

Let’s face it. We’re all looking to prove what we do matters. In the world of Global Business Services (GBS), it’s not just about crunching…

Ever felt bogged down by charts and spreadsheets that just don’t make sense? Or maybe you’ve been stuck in meeting after meeting, discussing metrics that…

So, here’s the real talk: making transitions in shared services isn’t just about flipping a switch. It’s messy. It’s complicated. And if someone tells you…

You’re juggling a million tasks, and somewhere in the chaos, someone mentions GBS portfolio optimization. You nod like you totally get it, but inside, you’re…

Change can often feel like trying to catch smoke with your bare hands, right? Especially in the realm of shared services, where transformation isn’t just…

Understanding the Strategic Framework for Building Domain-Centric GBS Success When you think about your shared services organization, does it sometimes feel like you’re navigating a…

What Does Redefining GBS Value Mean for Us? Let’s be honest. Navigating the Shared Services landscape can feel overwhelming sometimes. We’re constantly bombarded with talk…

Change is tough, right? You’ve got the metrics, the data, but making sense of it all—creating a real impact—feels overwhelming. Let’s chat about transforming change…