Ever feel like you’re running on a treadmill, making noise but not really getting anywhere? You’re churning out reports, implementing systems, and managing processes, but…

Transforming GBS Operations with Zero Trust Security Ever felt like your shared services organization is chasing its own tail, especially when it comes to security?…

Every day, I chat with shared services folks who are grappling with a mountain of challenges when it comes to technology investments. They want to…

Change is coming. Are you ready? In the world of shared services, there’s no escaping the winds of change. Whether it’s integrating new technology, shifting…

Let’s get real for a second. Change is hard. It’s easy to get comfortable in our routines. When you’re part of a team navigating shared…

Have you ever felt like you’re spinning your wheels trying to optimize your Global Business Services (GBS)? You’re definitely not alone. Navigating platform strategy for…

Ever felt like you were steering a ship through a storm with no map? That’s what navigating change can often feel like. The stakes are…

Ever feel like you’re drowning in operational inefficiencies? You’re not alone. Many of us are on the rollercoaster of getting everyday tasks done faster while…

Digital Twins are not just a buzzword anymore; they represent a game-changer in how we approach process efficiency in Global Business Services (GBS). You might…

This thought often dances in my mind: Why do some organizations thrive while others seem stuck in the mud? After 20 years in the shared…