Change is inevitable. Whether you’re in the thick of a shared services transformation or managing day-to-day operations, change requests show up unannounced, like that unexpected…

2025 is right around the corner, and as GBS leaders, we’re at a point where we need to gear up for what’s ahead. This isn’t…

Feeling the pressure to deliver top-notch projects on time? Wondering how to balance quality with efficiency? Project quality management isn’t just a buzzword; it’s the…

Ever felt like you’re juggling a million balls in the air, just hoping none of them drop? Welcome to the club of shared services professionals….

Ever feel like you’re standing at the edge of a cliff, watching waves of AI technology crash into the shores of your organization? Yeah, me…

You ever feel like your team is all over the place? The emails are flying, project updates are scattered, and it seems like every meeting…

Are you feeling the heat when it comes to communicating with stakeholders in your shared services environment? It can be overwhelming, I know. Juggling expectations…

Ever felt like your team needs a boost when it comes to change management in shared services? You’re not alone. Many of us are grappling…

Ever been in the midst of a project, and suddenly it feels like the sky is falling? The deadlines loom, stakeholders are anxious, and then…

Picture this: You’ve got a big project on your plate that promises all sorts of growth and innovation. Exciting, right? But then, you start thinking…