Are you tired of feeling stuck in your global business services (GBS) operations? Wondering how to turn your shared services center into a powerhouse of…

Let’s face it: navigating the landscape of digital marketing can feel overwhelming, especially for those of us in shared services. You’re sitting there, juggling multiple…

Is your team struggling with inefficiencies in service delivery? Are you constantly grappling with how to enhance operational excellence and customer experience? You’re not alone….

Why Transforming GBS Pricing Matters Have you ever sat around the table with your team, scratching your heads about why GBS pricing feels more like…

Why Blockchain Matters for Shared Services Blockchain technology isn’t just a trend in the tech world; it’s shaking things up everywhere, including the shared services…

Is Your Team Ready for AI Implementation? Ever sit down with your team, coffee in hand, and wonder if they’re truly ready for AI implementation?…

Mastering the Value Communication Framework in Shared Services What does it mean to elevate shared services? How do you truly communicate value to stakeholders? These…

Choosing the right analytics tool for your shared services operation can feel overwhelming. I’ve been in the outsourcing game for over two decades, and I…

Let’s face it, data governance in shared services can feel like wandering through a maze without a map. You’re juggling loads of data, different departments,…

Are You Ready to Elevate Your Service Portfolio? Let’s face it. Managing a service portfolio can feel like juggling flaming swords while riding a unicycle….