Blog | TheGBSEdge – Shared Services Excellence Strategies & Insights
Explore actionable articles, thought leadership, and best practices across GBS and Shared Services.
Mastering Escalation Management for Efficient Team Dynamics
Ever found yourself in a situation where your team is drowning in issues and you’re left scrambling to catch your breath? We’ve all been there….
Unlocking Efficiency: Top 2025 Webinars for Shared Services
In a world where efficiency reigns supreme, the shared services industry must stay ahead of the game. Ever felt overwhelmed diving headfirst into new trends,…
Harnessing Client Satisfaction Surveys for Strategic Growth
Unlocking Growth Through Client Satisfaction Surveys Wondering how to really understand what your clients think? Feeling lost in the heaps of feedback you get? You’re…
Navigating Service Level Management for Optimal Team Performance
Ever felt like your team is running in circles, struggling to hit the targets set by management? You’re not alone. In shared services, meeting service…
Building a Knowledge Base: Elevate Efficiency in Shared Services
Ever find yourself scrolling through endless emails or digging through various platforms for a single piece of information? It’s exhausting, right? Imagine if you had…
Empowering Shared Services: Lessons from GBS Community Stories
Empowering Shared Services: Lessons from Real Stories Have you ever felt overwhelmed navigating through shared services transformation? Seriously, it’s like a maze of processes, tools,…
Elevating Efficiency: Mastering Service Catalog Management
Feeling Overwhelmed by Service Catalog Management? Let’s face it, service catalog management can sometimes feel like trying to juggle flaming swords while riding a unicycle…
Mastering Problem Resolution Techniques for Shared Services Success
Let’s Talk About Problem Resolution in Shared Services Feeling overwhelmed by issues popping up in your shared services environment? You’re not alone. Smooth operations are…
Harnessing Cognitive Automation for Future-Ready Shared Services
Why Cognitive Automation is a Game-Changer for Shared Services Ever wonder how some companies are navigating change like pros while others struggle? Cognitive automation might…
Mastering Client Communication Skills for Strategic Success
Ever had that moment in a meeting where you could feel the tension in the air? You know, those moments when miscommunication leads to misunderstandings,…