Let’s be real. Leadership in Global Business Services (GBS) isn’t just about charts, graphs, and KPIs. It’s about the people behind those metrics. It’s how…

Ever feel like your team is drowning in repetitive tasks? You’re not alone. Many of us find ourselves bogged down by the sheer volume of…

Let’s face it, navigating failures in a Global Business Services (GBS) environment feels like walking through a minefield. Moments of triumph often feel shadowed by…

Ever felt the pressure to present complex data to your stakeholders and wondered how to keep their attention span longer than a TikTok video? We’ve…

Let’s get real for a minute. You’re knee-deep in spreadsheets. Your email is overflowing with urgent requests. The pressure to innovate in shared services is…

Ever feel the frustration of traditional training sessions dragging on forever? You’re not alone. I get it. As a shared services professional with over 20…

Let’s get real for a moment. If you’re involved in shared services, especially in emerging markets, you’ve likely encountered a whirlwind of challenges. From process…

Ever wondered why some organizations just seem to get it right with their stakeholders while others struggle? It’s like watching a well-oiled machine versus a…

Feeling Overwhelmed with GBS Efficiency? Let’s be real for a sec. Working in Global Business Services (GBS) doesn’t always feel like a walk in the…

Ever faced the challenge of creating a compelling whitepaper that stands out? As GBS leaders, we’re often tasked with laying out complex concepts in a…