Let’s face it: making shared services teams engaged and motivated often feels like trying to push a boulder uphill. You have the right people, the…

Picture this: You’re sitting in a meeting, listening to the latest updates on company goals, and the word “AI” keeps popping up. You’re not alone…

Do you ever sit back and wonder what really lies beneath the surface of your GBS challenges? Every shared services expert has been there: tangled…

Transforming Shared Services: Why XR Matters If you’re in the shared services game, you’ve probably felt the tide turning. Our world is changing fast, and…

Ever sat in a meeting, feeling the weight of your team’s potential just hovering above? You want to break through, but something’s holding everyone back….

Navigating RPA: The Game Changers in GBS for 2025 Have you ever felt that rush of excitement at the thought of automating tedious tasks? Or…

Mastering Cost-to-Serve in GBS: A Game-Changer for Efficiency What’s the real cost of serving your customers? It’s a question that keeps me up at night….

Empowering Shared Services: A Shift in Leadership Frameworks Ever found yourself questioning if your leadership approach in shared services is really cutting it? You’re not…

Let’s face it: the shared services landscape is a whirlwind of changes. Are you keeping up? Now, if you’re anything like me, you have probably…

Transforming Shared Services: The Path Ahead What’s the deal with shared services these days? As we edge into 2025, the landscape is changing faster than…