Ever felt like compliance is just a never-ending list of to-dos? Or that it’s more of a hurdle than a help in your shared services…

We’re all in a whirlwind, right? Information gets thrown at us from every corner, and compliance feels like one big, tangled web. If you’re knee-deep…

Ever tried to juggle different regional processes, all while chasing efficiency? You’re not alone. In my 20 years in the shared services and outsourcing industry,…

I remember the early days of managing a team. Everyone was in their silos, emails flew back and forth, and conversations were often reduced to…

Are you feeling bogged down by inefficiencies in your processes? You’re not alone! Many shared services teams find themselves swamped with a lack of streamlined…

Ever felt that spark when a team clicks? The energy is electric, and when everyone’s in sync, you can feel it in your bones. But,…

Challenges That Slow Us Down Ever felt like you’re running in circles at work? You know the drill: long process chains with too many players,…

Ever feel like managing your Global Business Services (GBS) platform is like juggling flaming torches while riding a unicycle? You’re not alone. The transformation of…

So, you’re looking at this big digital transformation project, feeling that buzz of excitement mingling with a twinge of anxiety. You’re not alone in this….

Designing a Scalable GBS Operating Model for Lasting Efficiency Ever feel buried under operational tasks that seem endless? You’re in a room packed with boxes,…