We all know the drill: there’s a vision for seamless automation in Global Business Services (GBS), but all too often, we hit some serious roadblocks….

Change is everywhere, isn’t it? Whether it’s a small tweak in the process or a complete overhaul of our operational framework, the essence of getting…

In shared services, cost optimization isn’t just a nice-to-have; it’s essential. Everybody is talking about it, but what does that even mean? How can we…

Ever been in a situation where you’ve tossed around ideas, hoping to strike gold but ended up with crickets? You’re not alone. Feedback can sometimes…

It’s 2 AM, and I’m lying awake, thinking about a project plan I’ve got to finalize with my global team in the morning. I’m staring…

Have you ever been buried under a mountain of feedback from your stakeholders? Maybe you felt like a deer in headlights, trying to decipher it…

Are you feeling overwhelmed with the amount of data your team collects every day? Do you sometimes wonder if that data can actually help you…

Have you ever felt disconnected from your stakeholders? Or perhaps wondered if your efforts to engage them are truly hitting the mark? You’re not alone….

Have you ever felt like your team is just treading water? Struggling to set clear goals while juggling a million tasks? You’re not alone. Many…

Are you feeling the pressure to keep your team in the know with the latest skills and processes? You’re not alone. In the fast-paced world…