Blog | TheGBSEdge – Shared Services Excellence Strategies & Insights
Explore actionable articles, thought leadership, and best practices across GBS and Shared Services.
Cultivating Emotional Intelligence for Thriving GBS Teams
Ever walk into a room and instantly feel the mood just by looking at people’s faces? Or find yourself navigating a tricky conversation without stepping…
Crafting a Strategic Financial Framework for Shared Services
Let’s cut to the chase. You’re probably staring down the barrel of a financial mess in your organization, and you know it’s high time to…
Building Resilient Governance Frameworks for Shared Services Success
Ever found yourself staring at a complex governance framework and feeling overwhelmed? I’ve been there, and I get it. In the realm of shared services,…
Crafting a Digital-First Shared Services Blueprint for Success
Why You Need a Digital-First Shared Services Blueprint Are you feeling the pressure to innovate your shared services? It’s not just you. More companies are…
Benchmarking GBS Performance: Strategies for Effective Insight
Benchmarking GBS Performance: Why It Matters Ever found yourself wondering how your GBS (Global Business Services) team stacks up against the competition? You’re not alone….
Building a Proven Customer Satisfaction Framework for GBS Success
Ever feel like your customer satisfaction strategy is just ticking boxes? It’s tough navigating the intricate paths of shared services, and sometimes we lose sight…
Uniting Cross-Functional Teams: Strategies for Shared Success
How many times have you felt like your team was playing a game of tug-of-war rather than working in sync? It’s frustrating, isn’t it? You’ve…
Fostering a Feedback Culture to Elevate GBS Team Performance
Why Feedback Matters in a Shared Services Environment Have you ever felt the weight of silence in your team? Maybe you’ve noticed how easy it…
SMART Goals: Transforming Performance Management in Shared Services
Ever felt like your team was running in circles without a clear direction? It can be frustrating. The pressure builds, and all those tasks start…
Building a Compliance-First Culture: Strategies for GBS Success
Ever found yourself tangled in red tape while trying to push the envelope in the shared services world? You’re not alone. The balance between innovation…