Have you ever felt that nagging question while working on a project in global business services? What if we could harness diversity to spark innovation?…

Vendor performance issues can feel like a heavy cloud looming over operational efficiency. We all know the symptoms—the delays, the compliance slip-ups, and the dreaded…

You’re a leader in a Global Business Services (GBS) organization, and here’s the reality check: talent retention is tougher than ever. The hybrid work model…

Economic disruptions are like storm clouds on the horizon. You can see them brewing, and they’ve been around longer than just the current crisis. What…

Ever wondered how AI could reshape the shared services landscape by 2030? You’re not alone. Many of us are grappling with the same question, pondering…

You ever feel like you’re treading water in a sea of suboptimal performance metrics? You’re not alone. Many of us have been there, wondering what…

Ever wonder how some organizations knock it out of the park with their shared services while others just can’t seem to get it right? It’s…

Ever felt like you’re juggling flaming swords while walking a tightrope in the world of global operations? You’re not alone. As we dive into mastering…

So, you’re managing a Global Business Services (GBS) initiative and things seem murky. You’re questioning: How do I streamline operations? How do I rally a…

Got your hands full with the intricacies of shared services? You’re not alone. Whether you’re an associate or a super user in a large-scale operation,…