Let’s face it, budget cuts are like a surprise drop on a rollercoaster: thrilling for some, gut-wrenching for others. If you’re working in shared services,…

Ever find yourself drowning in spreadsheets, unsure of what numbers really matter? As GBS leaders, we’re constantly bombarded with data, but figuring out what to…

Ever wondered what it truly means to navigate digital transformation in the shared services realm? Imagine a day when every process is streamlined, every email…

Are you an architect standing on the brink of the AI wave, unsure of how to ride it without getting wiped out? If so, you’re…

Imagine sitting down with your team, coffee in hand, eyes darting around the room. Scrutinizing a sea of spreadsheets while trying to pull insights can…

Change is hard, isn’t it? Especially when it involves systems that have been ingrained in your team’s day-to-day tasks for years. You’ve been rolling along…

You ever feel like you’re swimming upstream in shared services? Data’s out there, available at our fingertips, but how do we actually make it work…

Ever tried to fit a square peg in a round hole? That’s the feeling many shared services professionals get when they’re tasked with standardizing processes…

Cultural competency isn’t just a trendy term thrown around in HR meetings. It’s the glue that holds diverse teams together. With shared services, we often…

Let’s face it. Talent retention can feel like walking a tightrope. You’re balancing the needs of your organization with the desires of your people. In…