Hey there! Let’s chat about something that gets a lot of heads scratching: performance metrics in Global Business Services (GBS). You know the routine—everyone heads…

Have you ever felt overwhelmed with countless repetitive tasks that consume your day? You’re not alone. In the fast-paced world of Global Business Services (GBS),…

So, you’re in the thick of shared services, and you’re grappling with a major decision—should you centralize your operations or embrace a decentralized model? I…

Ever wondered how some organizations seem to float above the chaos? They have this magical touch, right? They instinctively know how to make processes smoother…

When businesses hit that growth stage, the pressure rises. Should you set up a captive center? Or is outsourcing the way to go? It’s a…

Ever felt overwhelmed by the chaos in shared services operations? You’re not alone. Every day, teams deal with numerous challenges that leave them wondering: “How…

Have you sat down and wondered about the future of efficiency at work? Specifically, have you been torn between using Robotic Process Automation (RPA) or…

Ever find yourself burning the midnight oil, deciphering data, and juggling endless spreadsheets? You’re not alone. Many of us have felt that pinch, trapped in…

Ever found yourself tangled in a web of issues at work? Maybe you’ve been scratching your head, wondering why your shared services processes aren’t hitting…

Have you ever felt like the GBS (Global Business Services) wave is just too big to ride? You’re not alone. Many of us in the…