Mastering Board Communication: Strategies for GBS Leaders
Ever sat in a meeting and felt like the conversation was entirely lost in translation?…
Measuring Client Satisfaction: A Compass for GBS Success
Ever wonder why some Global Business Services (GBS) teams seem to shine while others lag…
Navigating Change Management in GBS Transformation Success
Change is hard. I get it. When you’re knee-deep in daily operations, the last thing…
Building Winning Strategic Client Partnerships in GBS Success
Have you ever thought about why some client partnerships flourish while others fizzle out? Maybe…
Women Leaders in GBS: Strategies for Breaking Barriers in 2025
Are you a woman navigating the complex waters of the Global Business Services (GBS) sector?…
Reskilling for GBS Success: A Strategic Imperative for 2025
Ever feel like your skills are on a hamster wheel, spinning but not actually going…
Unlocking GBS Success: The Power of End-to-End Process Ownership
Ever wondered why some shared service centers thrive while others lag? It often boils down…
Future Leaders in Shared Services: Navigating Change with Strategy
Facing Change in Shared Services Have you ever felt like you’re steering a ship in…
Driving Change in Shared Services: Proven Webinar Success Tips
Let’s face it. Change is hard. And when it comes to driving change in shared…
Transforming Feedback into Gold: Boosting Stakeholder Satisfaction in GBS
Ever sat in a meeting, listening to comments and suggestions, wondering if anyone truly values…