Mastering Cost and Revenue Balance in Shared Services Strategy
Is your shared services operation struggling to find that sweet spot between cutting costs and…
Navigating Shared Services: Avoiding Transformation Pitfalls
Shared services transformation is no walk in the park. If you’re reading this, I’m guessing…
Navigating Compliance: Sidestepping GBS Pitfalls for Success
Ever felt like compliance is that tricky game of chess where one wrong move can…
Mastering Workflow Automation in GBS: Strategies for Success
Ever find yourself buried under a mountain of tasks, feeling like you’re on a never-ending…
Attracting Top Talent for Shared Services in 2025: Strategies That Work
Are you struggling to find the right people for your shared services team? If you’re…
Navigating Process Ownership: Empowering GBS Teams for Success
So, here’s the deal. You’re part of a Global Business Services (GBS) team, and you’re…
Mastering Stakeholder Feedback for Continuous Service Improvement
Ever felt like your team’s ideas are just echoes in a vast empty room? A…
Aligning Your GBS Roadmap: Strategies for Business Success
I’ve been around the block in the shared services industry for over 20 years. I’ve…
Aligning UX Design with GBS Goals: A Roadmap to Efficiency
When it comes to shared services, I know what keeps you up at night. How…
Aligning Stakeholder Expectations with GBS for Success
Have you ever scratched your head, wondering why aligning stakeholder expectations sometimes feels like solving…