For Leaders

So, let’s dive into this whole transforming customer experience thing—like, where do we even start?…

So, picture this: you’ve got a robot sitting next to you at the conference table….

Oh, shared services. It’s a bit like that old sofa in your living room—worn out…

Okay, let’s dive in. You know how sometimes it feels like we’re all just juggling…

Ah, shared services. It’s like that one friend who keeps telling you they’re going to…

So, here we are! Talking about boosting GBS efficiency. You’ve probably heard it all before,…

Ah, 2025. Almost feels like science fiction, doesn’t it? Whenever I think about the future:…

So, picture this: a packed room, a buzz of ideas, people from all walks of…

Ah, data analytics. A bit of a double-edged sword, isn’t it? It’s like when you…

So, have you ever wondered what makes a Global Business Services (GBS) team *truly* tick?…