Mastering RPA Selection: Key Strategies for GBS Success
So, let’s dive right in—RPA selection. (Ah, yes, robotic process automation, but let’s not get…
Unlocking Efficiency: Personalization in Shared Services Management
Ever tried fitting a square peg in a round hole? (No? Just me?) Well, that’s…
Speed Meets Precision: Enhance Response Times Without Compromise
So, let’s talk about speed and precision. Ah—(you know how sometimes you rush and end…
Steering Clear of RPA Pitfalls in GBS Operations: A Strategic Guide
You ever think about how automation—like, RPA (Robotic Process Automation, for those new to the…
Unlock Networking Success: Top 5 GBS Conferences to Attend
So, picture this: you’re working in a bustling shared services environment (or maybe not-so-bustling, but…
Transforming Customer Experience: 3 GBS Case Studies to Inspire
Ah, customer experience. It’s like that tightrope walk you never signed up for, right? One…
Transforming Customer Experience in Shared Services with Tech
So, let’s dive into this whole transforming customer experience thing—like, where do we even start?…
AI vs. Human Touch: Finding Synergy in Shared Services
So, picture this: you’ve got a robot sitting next to you at the conference table….
Collaborative Solutions: GBS Professionals Tackling Common Challenges
Oh, shared services. It’s a bit like that old sofa in your living room—worn out…
Crafting Excellence: Building High-Performance Shared Services Teams
Okay, let’s dive in. You know how sometimes it feels like we’re all just juggling…