People & Culture

Are you feeling the pressure to make diversity and inclusion (D&I) more than just buzzwords in your organization? You’re not alone. In the world of shared services transformation, D&I isn’t…

Are you feeling overwhelmed at the thought of mastering Lean Six Sigma? You’re not alone. Let’s cut to the chase. Achieving excellence in process optimization can seem like climbing a…

Feeling the pinch of talent shortages? You’re not alone. I’ve spent over 20 years in the shared services realm, and let me tell you, it’s a wild ride out there….

Are you struggling to keep your top talent in the shared services sector? You’re not alone. It’s a common concern across the board. In my 20+ years in the outsourcing…

Let’s face it, engagement in shared services can feel like a jigsaw puzzle missing a few pieces. You’ve got the strategy down, but why aren’t your teams clicking together? It’s…

Have you ever felt the weight of the world on your shoulders in the world of shared services? Maybe you’ve faced leadership challenges that keep you up at night, wondering…

Ever tried convincing a stubborn team member to embrace a new process? Or had the urge to scream when a colleague resisted yet another software update? You’re not alone. In…

Ever felt like there’s a ghost in your shared services team? Tasks slip through the cracks, emails go unanswered, and the same issues pop up again and again. It’s frustrating,…