Building confidence as an SME in the shared services industry – that’s like trying to find your way out of IKEA without a map, right? Or maybe it’s more like trying to make a soufflé without a recipe—so much can go wrong! I mean, who wouldn’t want to feel like a rock star when they dive into process optimization or shared services transformation? But let’s be real, building that confidence, it was a journey (sometimes a messy one, honestly).
Embrace the Wacky Path to Confidence
So, first off… (not to jump into too many specifics), it’s important to recognize that confidence doesn’t always come neatly packaged. Nope, it’s more like finding a toddler’s half-eaten cupcake at a birthday party—sweet, but maybe a little messy too. My journey started years back when I floundered in meetings, drowning in buzzwords and jargon. Ugh, nothing worse than being the one nodding along, totally out to lunch.
Embracing vulnerability? Yep, sounds good on paper but, in reality, it’s like trying to make friends with an awkward turtle at a party. Ah, but when I finally spoke up, small steps here people, I felt like I was stepping out of a fog.
- Be Open to Feedback: This might seem like a “no-brainer,” but really, constructive criticism is your friend. Seriously, not your enemy. (Who knew, right?) Feedback from colleagues can shine a light on blind spots.
- Know Your Stuff: Dive into the nitty-gritty of your role, whether that’s diving deep into process optimization or learning the ropes of shared services. It’s like being a detective in your own story—grab a magnifying glass and take a look!
Exploration: Lessons from the Trenches
Ah, the trenches… where the real learning happens. I’ve said any number of times, “It doesn’t hurt to try.” And, boy, have I had some flops. Picture this: I once led a project pitch where I forgot half the key details. Talk about an awkward silence heavier than a hippo in a tutu. But, that flop turned into one of my best lessons in clarity and preparation.
Ever noticed how “failure” is just a fancy term for learning? It’s kind of like when a toddler spills juice everywhere—you don’t get mad; you just laugh and help them clean it up.
- Celebrate Small Wins: Every process you optimize and each model you tweak counts. It’s like climbing a staircase. Sure, one step feels tiny, but get to the top, and you’ve conquered the whole thing!
- Stay Curious: Be that curious cat (not the nine lives type, please). Ask questions—lots of them. It’s amazing how many doors open when you’re genuinely interested.
Finding Your Tribe
Okay, let’s shift gears for a second—finding a group of people who lift you up? Essential! Having a support system is like finding that forgotten stash of chocolate in your pantry—pure gold! Surrounding yourself with like-minded folks (or even those who enjoy your quirks) can give you a boost when you need it most.
When things get dicey with shared services transformation, bouncing ideas off peers not only helps but also brings a comforting sense of community (like those fuzzy blankets we all love, right?). Team brainstorming? Yes, please.
- Network: Think of it like a potluck but with fewer casseroles and more sharing of experiences. Talk to others—find their journeys and insights. It’s a treasure hunt!
Bring It Full Circle
And here’s the kicker… building confidence isn’t some linear stroll through the park. It’s more like navigating a corn maze. Lots of trial and error, confusion, maybe bumping into a few dead ends, but eventually—whoa!—you find your way out. And the view? Beautiful!
So, keep at it. Each stumble, every moment of doubt, it’s all part of the dance. And when you feel that rush of confidence? That’s your cue to shine!
Remember, the next time you feel like you’re slipping back into insecurity or doubt—take a breath (or ten) and remind yourself that every expert was once a novice. Embrace the journey, and let’s share the laughs along the way.
Ah, what a ride! Here’s to all the SMEs getting their groove on. Go out there, strut your stuff, and let that confidence flow like an open tap!
