Strategy & Leadership

Crafting Resilient GBS Models: Real Strategies You Can Use Feeling overwhelmed by the challenges of shared services transformation? You’re not alone. Many of us wonder how to shift gears smoothly…

Have you ever looked at your GBS operations and thought, “There’s got to be a better way”? You’re not alone. Transformation isn’t just a buzzword; it’s a necessity in today’s…

Hey there, fellow shared services warriors! Ever found yourself in a room (or a Zoom call) thinking, “What’s the best way to lead this global team right now?” You’re not…

Ever feel like you’re spinning your wheels in the shared services world? You’re not alone. It’s a common challenge in our industry. You know the drill—teams overwhelmed with metrics, the…

Are you feeling the heat in your shared services role? Let’s be honest, the pace of digital change has us all a bit frazzled. You’re juggling multiple tasks, keeping an…

Are you tired of seeing your organization struggle in emerging markets? Wondering how to leverage Global Business Services (GBS) for real impact? Don’t worry, you’re not alone in this. I’ve…

Are you drowning in transactions? I know the feeling. High-volume transaction days can be wild. The anxiety of ensuring accuracy, efficiency, and speed looms over us. But here’s the good…

If you’re in the shared services industry, chances are you’ve felt the pressure to adapt. Rapid changes in customer expectations, technology, and competition are pushing us all to rethink our…

Facing Challenges in Shared Services Transformation Ever feel like transforming your shared services can be like navigating a maze without a map? It’s tough. You’re trying to optimize processes, cut…

Facing Operational Challenges Head-On Ever find yourself frustrated by the operational hurdles that seem to pop up daily? You’re not alone. In the world of shared services, challenges come with…