Strategy & Leadership

You ever just stop and think about how everything around us is, well, changing? Like, daily? (I mean, blink, and there goes another trend, right?) And if you’re in the…

Mastering SLA compliance (hey, it sounds tricky, right?) isn’t just about ticking boxes. It’s like the secret sauce of shared services success, and let’s be honest, nobody wants bland spaghetti….

So, you’re diving headfirst into the perplexing ocean of Global Business Services (GBS) implementation, huh? Sounds thrilling—and a little scary. I mean, think about it. It’s like juggling flaming swords…

— You know that feeling when everything around you starts to shift? Like, one day it’s all hunky-dory at work, and the next, oh snap, it’s digital transformation time! Navigating…

Ah, resilience. The word itself feels a bit like a yoga class gone wrong—stretching and contorting into something that might just break. Yet, when it comes to GBS (Global Business…

So, navigating agile governance models for GBS (that’s Global Business Services, in case you’re like, “What’s GBS again?”) success in 2025—it sounds like a mouthful, doesn’t it? But hang on;…

Ah, the journey of shared services transformation. What a beast, right? One minute you’re knee-deep in spreadsheets, and the next, you’re expected to turn into a modern-day wizard of process…

You know those moments when you’re juggling flaming torches and trying to ride a unicycle simultaneously? Well, managing SLAs and KPIs in GBS management can feel a bit like that….

Ah, shared services! It’s sort of like that friend who seems solid, but every now and then, you just wonder if they’re really pulling their weight. Like, are we optimizing…

Ah, the age-old debate—centralization vs. decentralization in shared services. I mean, it’s like choosing between chocolate and vanilla, right? Only, sometimes, it feels like mud pie and dirt cake. Yuck….