Strategy & Leadership

You ever felt like your accounts payable process is just a tangled mess? I mean, one day you’re chasing approvals, the next you’re chasing invoices, and let’s not even get…

Ever felt like you’re staring down the barrel of a new market, wondering how to get in there without tripping over your own feet? You’re not alone. Expanding into new…

Getting Real About the GBS Maturity Model 2.0 Let’s talk about something that’s likely sitting on your mind: GBS Maturity Model 2.0. You know how it goes; everyone wants to…

Why Predictive Analytics is a Game-Changer for Strategic GBS Decisions Ever catch yourself wondering how to boost your decision-making skills in a world packed with data? You’re not alone. We…

Ever wondered how to turn governance models into a superpower for your Global Business Services (GBS) organization? You’re not alone. With the constant buzz around shared services transformation, many of…

Ever felt the pressure of choosing between a regional or global delivery model? You’re not alone. Many companies are grappling with this decision as they look toward 2025. With the…

The Great Debate: Multi-Tower vs Specialized GBS Every leader in the shared services space knows that the structure of their Global Business Services (GBS) can make or break their operations….

So, here’s the real talk: making transitions in shared services isn’t just about flipping a switch. It’s messy. It’s complicated. And if someone tells you it’s easy, they’re probably selling…

Understanding the Strategic Framework for Building Domain-Centric GBS Success When you think about your shared services organization, does it sometimes feel like you’re navigating a maze? So many paths to…

Setting the Stage: Why Data Analytics Matters for GBS Leaders Are you, as a GBS leader, feeling overwhelmed by data? You’re not alone. In a world swimming in metrics, stories,…