Strategy & Leadership

Ever felt buried under compliance red tape? You’re not alone! The pressure to keep everything in check can feel like sipping coffee while balancing on a tightrope. One minute, you’re…

Shared services transformation is no walk in the park. If you’re reading this, I’m guessing you’ve either been through it or are gearing up for it. The challenges can feel…

Ever felt like you’re juggling flaming torches while riding a unicycle on a tightrope? That’s what scaling success in Global Business Services (GBS) often feels like. The pressures are real….

I’ve been around the block in the shared services industry for over 20 years. I’ve seen the highs and lows, successes, and failures. The journey towards a seamless Global Business…

So, you’re running a cross-border operation and the compliance landscape feels like a vast jungle, right? Complex regulations, different tax laws, and cultural nuances—it’s no piece of cake. If you’ve…

When it comes to shared services, I know what keeps you up at night. How do we elevate the user experience while keeping an eye on our GBS goals? There’s…

Change is freaking scary, right? You wake up one day, and the entire landscape of how your business functions shifts beneath your feet. If you’re in shared services, you know…

Ever felt like you’re juggling a hundred things at once, and chaos is your middle name? You’re not alone. In the bustling world of shared services, where efficiency is paramount,…

Let’s face it. Many of us have been there, staring at a chart full of KPIs, feeling overwhelmed. What do these numbers even mean? Are they really helping drive our…

Ever felt like you’re drowning in processes that just don’t work anymore? It’s frustrating, right? Especially when all you want is a streamlined way to get things done. That’s where…