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Women Leaders in GBS: Strategies for Breaking Barriers in 2025

Are you a woman navigating the complex waters of the Global Business Services (GBS) sector?

Do you ever feel like you’re up against an uphill struggle, trying to forge your path while facing unique challenges?

You’re not alone.

For many women in shared services, it can feel like swimming against a current that just doesn’t seem to budge. But here’s the good news: there are strategies, insights, and real-world stories that can empower you to break those barriers.

Understanding the Landscape

The GBS space has grown immensely, offering both opportunities and hurdles. Leaders in this arena must possess a unique blend of skills, from process optimization to transformational leadership.

But let’s be honest: often, women face added challenges in this predominantly male-dominated field.

With my 20+ years in outsourcing and offshoring, having set up and led multiple shared service centers, I’ve seen firsthand how women are carving out a niche. Yet, there’s so much more to unravel.

Reflect, Relate, and Reassess

Before making strides, reflect on your own journey.

What challenges have you faced?

Relate your experiences to others—it’s a powerful way to transform the negative into the positive.

Here’s what you can do:

  • Identify Key Moments: What were the pivotal experiences that shaped your perspective? These can serve as motivating stories for others.
  • Recognize Patterns: Are there recurring themes in your challenges that you can address head-on?
  • Be Honest: Share your vulnerabilities. Authenticity resonates.

Build Your Tribe

No one achieves success alone.

Surround yourself with a supportive network.

This could include mentors, allies, or even peers who understand the specific pressures faced by women in GBS. Here’s how to cultivate that network:

  • Join Professional Groups: Organizations like Community Highlights can connect you with industry women, offering camaraderie, advice, and support.
  • Attend Events: Get out there! Conferences and workshops can provide vital networking opportunities.
  • Be a Mentor: Don’t just seek mentors; be one yourself. Empower the next generation.

Sharpen Your Skills

Continuous learning is key.

With rapid changes in technology and methodologies in shared services, staying current is crucial.

Here’s a straightforward plan:

  • Enroll in Courses: Look for training opportunities related to shared services transformation or process optimization.
  • Follow Industry Trends: Keep up with blogs like THEGBSEDGE that focus on leadership trends and insights.
  • Practice Soft Skills: As important as technical skills, being an effective communicator and leader can set you apart.

Showcase Your Work

Don’t shy away from highlighting your accomplishments.

Effective self-marketing can change perceptions.

Consider these strategies:

  • Share Success Stories: Use platforms like LinkedIn to celebrate your milestones.
  • Engage with Your Community: Contribute to discussions on shared services forums.
  • Host Workshops: This not only elevates your visibility but also reinforces your expertise.

Push for Inclusivity

Women leaders aren’t just about personal success; they’re also about paving the way for others.

Advocate for empowerment initiatives within your organization. Here’s how:

  • Promote Diversity Initiatives: Push for programs that foster diversity in leadership roles.
  • Lead by Example: Share best practices on how to create an inclusive environment.
  • Initiate Conversations: Sometimes, just starting a candid dialogue about challenges can shift perspectives.

Balance and Well-being

Balancing work and personal life can be a struggle.

Prioritize your own well-being to sustain momentum. Here’s a few ways:

  • Set Boundaries: Know when to switch off and recharge.
  • Find Joy in Hobbies: Nurture personal interests outside of work.
  • Practice Self-Care: Whether it’s yoga, reading, or a simple walk, take time for yourself.

Keep the Momentum Going

Breaking barriers in the GBS space takes persistence.

Keep your eyes on your goals.

Share your journey, mentor peers, and never stop learning.

If we all contribute to the collective push for equality in shared services, we can reinforce a culture where everyone thrives.

Join the Movement

Women leaders are shaping the future of GBS.

Every story shared is a step toward breaking barriers.

Connect with other women in shared services and share your experiences. Let’s forge ahead together.

For more insights and strategies on transformation and leadership in GBS, check out THEGBSEDGE.

There’s a world out there waiting to be changed, and we can do it together.

Edit this journey, tell your story, and break those barriers!

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