Technology &Innovation

Ever find yourself wondering how to skyrocket your career and make yourself indispensable in the shared services industry? It’s no secret that companies are on the lookout for professionals who…

Let’s be real. Navigating API integrations can feel messy. You’re probably asking yourself: How do we even start with all these integrations? What if something breaks when we implement these…

Picture this: You’re sitting in a meeting, listening to the latest updates on company goals, and the word “AI” keeps popping up. You’re not alone if you’re feeling like you’re…

Transforming Shared Services: Why XR Matters If you’re in the shared services game, you’ve probably felt the tide turning. Our world is changing fast, and with it, so are our…

Navigating RPA: The Game Changers in GBS for 2025 Have you ever felt that rush of excitement at the thought of automating tedious tasks? Or the anxiety that comes with…

Let’s be real for a second—change isn’t easy. And in our crazy fast-paced shared services world, it can feel like a whirlwind sometimes. What if I told you there’s a…

Remember the last time you felt like your remote team was miles apart, even though everyone was connected through their screens? That familiar grind of sending emails, scheduling endless video…

Navigating AI-Driven Transformation in Shared Services What keeps you up at night when you think about the future of shared services? For many of us, it’s the fear of being…

Ever feel the frustration of traditional training sessions dragging on forever? You’re not alone. I get it. As a shared services professional with over 20 years of experience in outsourcing…

Feeling Overwhelmed with GBS Efficiency? Let’s be real for a sec. Working in Global Business Services (GBS) doesn’t always feel like a walk in the park. You’ve got processes to…