Trends & Insights

Ever felt like your team is underperforming? Or that your processes could be tighter, more efficient? That’s where Centers of Excellence (CoEs) come into play. They’re game-changers. If you’re part…

Ever feel like your organization is swimming against the tide? You’re not alone. With every passing day, the business landscape morphs into something new, presenting fresh challenges to shared services….

Let’s talk about something that keeps many of us up at night—efficiency in Global Business Services (GBS). Ever found yourself tangled in spreadsheets or drowning in emails? Yeah, me too….

Ever sit back and wonder what drives successful global business services (GBS) transformations? You’re not alone. We all crave clarity in this ever-evolving space. The uncertainty about the best strategic…

Transforming Shared Services: The Path Ahead What’s the deal with shared services these days? As we edge into 2025, the landscape is changing faster than ever. Companies are feeling squeezed….

Ever found yourself wondering if your vendor management strategy is keeping pace with the rapidly changing landscape of shared services? You’re not alone. With my 20+ years in the outsourcing…

Navigating the Maze of Shared Services Success in 2025 Are you feeling overwhelmed by the fast-paced changes in the shared services landscape? You’re not alone. With each passing year, the…

When you think about the future of shared services, what comes to mind? Is it AI-driven processes? Is it the demand for talent with diverse skills? Or perhaps it’s the…

Navigating the Future of Shared Services Ever look at your shared services model and think, “Is this as good as it gets?” Maybe you’re drowning in administrative tasks, or perhaps…