Trends & Insights

The shared services journey is no small feat. It’s a constant balancing act between operational efficiency and innovation. For those of us in the Global Business Services (GBS) space, the…

Ever feel like your Global Business Services (GBS) team is just going through the motions? Like there’s a spark missing? You’re not alone. Many of us in the shared services…

Have you ever felt overwhelmed by the endless challenges in shared services? You’re not alone. Operational glitches, team cohesion, compliance issues—they all add up. And let’s be honest, while we…

Facing the Future of Service Delivery Let’s get real for a moment. How often have you found yourself tangled in a web of processes that feel more like a maze…

Ever feel like you’re spinning your wheels in the world of shared services? You’re not alone. I’ve met countless professionals just like you—associates, specialists, and subject matter experts—all searching for…

You ever wondered why some businesses choose a Tier 1 city for shared services while others swear by Tier 2 spots? It’s more than just geography—it’s about access, costs, and…

Ever felt that knot in your stomach about how to make your Global Business Services (GBS) venture successful? You’re not alone. Many of us in the shared services industry are…

Why Integrating Sustainability into GBS matters Have you ever looked around at your operation and wondered, “How can we do better for the planet?” You’re not alone. In the shared…

Maximizing Shared Services Efficiency Through Smart Software Solutions Ever felt like your shared services operation is just one software glitch away from chaos? You’re not alone. We’ve all been there,…