Trends & Insights

Let’s get real for a second. If you’re stepping into an Agile implementation, you’re probably feeling a blend of excitement and anxiety. It’s like preparing for a rollercoaster ride, right?…

Are you feeling the pressure to keep everyone in the loop and satisfied? Yeah, I get it. We all know that stakeholder satisfaction isn’t just a nice-to-have; it’s essential for…

Are you grappling with how to scale your shared services effectively? Is that constant pressure of delivering consistent results wearing down your team? You’re not alone. In my 20+ years…

Have you ever hit a snag in your shared services journey? Yeah, I know that feeling. Transitioning to shared services can be overwhelming. It’s like trying to navigate a maze…

Feeling overwhelmed by the rapid pace of change in shared services? You’re not alone. It’s tough out there, especially when we’re talking about future UX trends that can elevate shared…

We live in an era where conversations are shaping the landscape of industries, including shared services. The notion of user-generated content isn’t just a marketing buzzword; it’s a powerful tool…

Ever sat in a meeting where templates started to look more like a black hole than a helpful guide? It can feel overwhelming for those of us in shared services….

Let’s face it—shared services leaders are walking a tightrope. On one side, there’s the ever-evolving landscape of technology and customer expectations. On the other? The pressing need for efficiency and…

So, what’s keeping you up at night in the world of shared services? Is it the relentless pressure to optimize processes? Or maybe it’s the thing we all dread—risk management….