Trends & Insights

We’ve all been there—juggling endless processes, wading through heaps of data, and feeling the weight of decisions hanging over our heads. In the fast-paced world of shared services, it’s easy…

Let’s get real for a second. Large-scale transitions make us sweat. Whether it’s a shift in processes, people, or technology, navigating the unpredictable waves of change can feel like being…

Ever sat through a software implementation meeting and felt your head spinning? You’re not alone. The reality is, software implementation can trip anyone up. Even seasoned pros. As a shared…

Let’s face it. The landscape of shared services is transforming faster than ever. Every day, we’re faced with constant shifts in technology, processes, and customer expectations. If you’ve ever found…

Are you feeling overwhelmed by data yet craving insight into your operations? You’re not alone. We all face that moment when spreadsheets become bear traps and every graph seems like…

Have you ever wondered why some user experiences feel like a walk in the park while others are like navigating a maze blindfolded? It’s frustrating, right? You want simplicity, speed,…

Have you ever scratched your head, wondering how to jumpstart your organization’s shared services transformation? You’re not alone. Many of us in the industry face this pressing concern. With 20…

Ever found yourself wondering how to actually make a difference in the massive carbon footprint crisis? I mean, it’s a big deal and it can feel overwhelming, right? But trust…

Ever wonder how leading organizations are turning shared services into competitive advantages? You’re not alone. In my 20+ years in the shared services game, I’ve seen how innovative solutions from…